FOR IMMEDIATE RELEASE
ALAN SIMONINI HOMES OF CHARLOTTE, NORTH CAROLINA RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2021 Guildmaster Award Honors Alan Simonini Homes
Charlotte, North Carolina, [April 19, 2021] - Alan Simonini Homes of Charlotte, North Carolina received a 2021 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Simonini Homes is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Simonini Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“The Simonini Team is honored to once again be recognized by GuildQuality with the 2021 GuildMaster Award. Our reputation has been built on customer service and quality construction over the span of nearly five decades. At Simonini, we aim to earn the trust of our clients and establish long-lasting relationships that go well beyond the completion of construction of their home. This award is a testament to the hard work and dedication of each member of our Simonini team.”
For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Simonini Homes
A fixture of the Charlotte community, Simonini has earned a reputation for building and renovating distinct homes and neighborhoods. With a passion for excellence and delivering superior customer service, Simonini focuses on quality craftsmanship to deliver homes that are not only built to last but built for your life. The Simonini team has a distinct legacy of being the only builder in the region to win the coveted “Triple Crown” of builder awards, having been named National Builder of the Year, America’s Best Builder and winner of the National Quality Award. Simonini Homes is a third-generation family-owned home building and home renovation company. Our heritage spans nearly five decades and we are proud to be known as the Southeast's premier custom home builder. Our values are based on developing long-term relationships with our clients, delivering on our commitments in a timely way, and bringing our experience and expert capabilities to everything we do. Then and now, unparalleled quality and customer service are the cornerstones of our business. For more information visit www.simonini.com.
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.