FOR IMMEDIATE RELEASE
ALAN SIMONINI HOMES OF CHARLOTTE RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2020 Guildmaster Award Honors Alan Simonini Homes
Charlotte, North Carolina, [April 14, 2020]-Alan Simonini Homes of Charlotte, North Carolina received the 2020 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 300+ eligible applicants, Simonini is one of only 68 custom home builders nationally, and one of two in Charlotte, recognized this year by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2020 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friends and the percentage of customers who responded.
Simonini Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Simonini Homes
A fixture of the Charlotte community, Simonini has earned a reputation for building and renovating distinct homes and neighborhoods. With a passion for excellence and delivering superior customer service, Simonini focuses on quality craftsmanship to deliver homes that are not only built to last but built for your life. Simonini Homes is a third-generation family-owned home building and home renovation company. Our heritage spans nearly five decades and we are proud to be known as the Southeast's premier custom home builder. Our values are based on developing long-term relationships with our clients, delivering on our commitments in a timely way, and bringing our experience and expert capabilities to everything we do. Then and now, unparalleled quality and customer service are the cornerstones of our business. For more information visit https://www.simonini.com/.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.